Blog Category Articles: Announcements

New Payment Options & Price Changes

Posted by tscott in Announcements on September 9, 2013

Because of you, Mouseflow has and will continue to grow tremendously! Our team is working hard on new features. We just added support for Custom Variables & Tagging and implemented the ability to record visitors based on criteria (e.g. entry page or referral source). Still, more is in the works… We’d like to share some updates on payment options and […]
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Mouseflow Announces Local Office in Hamburg, Germany

Posted by tscott in Announcements on September 3, 2013

We just posted a new press release . See the full article at PRWeb. Excerpt: In 2009, Mouseflow pioneered its revolutionary website tracking technology. Since then, the company has expanded to accommodate more than 23,000 customers worldwide. Jerry Appiah, Country Manager Germany, says, “I see tremendous growth potential for Mouseflow in the German market. It’s […]
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Announcing Custom Variables

Posted by tscott in Announcements on July 8, 2013

It’s a special day at Mouseflow! We’re pleased to announce the feature you’ve all been waiting for… Custom Variables! Now, you can tag a recording with all kinds of information — customer IDs, order numbers, or even actions on your website. This feature is available immediately in your account. Once you tag your first recording, […]
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Upcoming Maintenance: Phone System

Posted by tscott in Announcements on May 23, 2013

From May 23, 2013 to May 27, 2013, our phone systems will be intermittently available due to scheduled upgrades. Note: This will NOT impact Mouseflow service and you can always submit a support ticket to reach us. Thanks in advance for your understanding and we apologize for any inconvenience.
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Give Us Your Feedback

Posted by tscott in Announcements on February 15, 2013

At Mouseflow, we work hard to make people smile. Our team is fueled by customer input and we incorporate your feedback in everything we do. Going forward, each email or support message will ask you for a quick favor. We want (need) your feedback and are offering free recording credits for your time. Got something […]
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Sign Up for a Live Demonstration

Posted by tscott in Announcements on February 5, 2013

It’s that time again! Each week, our in-house experts conduct a live demonstration for new and current customers. Take your Mouseflow skills to the next level! Get an in-depth tour, find and analyze useful data, participate in a live Q&A session, and more. Space is limited but, if you sign up today, you’re guaranteed a seat. […]
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Upcoming Maintenance: Zendesk

Posted by tscott in Announcements on January 24, 2013

On Saturday, January 26, 2013 from 6:00PM-8:00PM PST, Zendesk (our support system) will be unavailable due to scheduled maintenance. Note: This will NOT impact Mouseflow, however, you may be unable to submit a support ticket during this time. For support, please call us at +1 (855) 668-7335. If you have any questions or concerns, please […]
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Got a Question? Chat With Us Live

Posted by tscott in Announcements on January 20, 2013

It’s an exciting day at Mouseflow! We’re pleased to roll out a new feature on our front-end website (http://mouseflow.com) — Live Sales Chat! The Details Whether you’re in Los Angeles, California or Sydney, Australia, you can talk directly to someone on the Mouseflow Sales Team. Don’t worry — it’s completely free! To chat, look for […]
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Userfly Is Down

Posted by tscott in Announcements on January 9, 2013

Since mid-2012, one of Mouseflow’s competitors, Userfly, has been down and now appears to have discontinued service to users. We’re sorry to see them go, but think you’ll enjoy several benefits when switching to Mouseflow. In a comparison of Mouseflow vs. Userfly, we identified several differences based on features and cost. Although Userfly is down, […]
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Love Mouseflow? Get Featured As Our Website of the Week (WOTW)

Posted by tscott in Announcements, WOTW on November 29, 2012

We love hearing stories about how Mouseflow helps people like YOU save time, money, and make analytics less complicated. So, we’re pleased to announce our new Website of the Week (WOTW) program! How Does It Work? Each week we’ll feature a lucky Mouseflow customer in our blog and promotional materials. This is an excellent opportunity […]
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