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Introducing Feedback Notifications

We’re excited to announce that you can now trigger notifications (or alerts) for Feedback Surveys! Feedback alerts improve your ability to quickly respond to visitors. Combined with the recording, the user’s feedback can be used to track down leads, fix bugs on your website, answer inquiries, and make site adjustments.

During the feedback setup process, you’ll find a “Notification” tab with a list of several different options. You have the option to turn notifications on/off, notify yourself or another user via Email, Slack, of a custom webhook.

If you have a marketing manager or a website designer in charge of managing your site’s responsiveness, this is the perfect tool for them.

Click the following link to login and setup a feedback campaign with alerts: