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Form Errors: Identify why users are dropping out

Baked in Mouseflow’s form feature is the unique ability to filter for JavaScript errors and visitor frustration. This makes it easy to find recordings of painful visitor experiences — and then send these (recordings) to developers for fixing. If you aren’t familiar with our forms feature, these analytics allow you to track visitor interaction within forms […]

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In anticipation for 2018…

Before we embark on an ambitious year, we wanted to take a moment to highlight some of our most exciting moments in 2017. Let’s take a look! In December of 2017, we were awarded our 3rd Gazelle in a row (2015, 2016 & 2017) for our exceptional growth. Additionally, we received the “Digital Gazelle”, appointed […]

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Sitting down with the CEO of Mouseflow, Lasse Schou

Editors note: we recently took time out of Lasse’s busy schedule to sit down with him and learn about how Mouseflow came to be. Questions are italicized and bolded.   Please share your name, background, a little bit about your business, and if you have any investors? Lasse: My name is Lasse Schou. I have a […]

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Real-time alerts now available

We’re excited to announce a brand new feature: real-time alerts! You’ll be the first to know if there’s a sudden increase in cart abandonment, errors, or usability roadblocks. You can now create alerts via email, Slack, or webhook to be notified when new sessions match your own pre-defined criteria. Here’s a quick preview: How It’s Used […]

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Advanced JavaScript Error Tracking is Here!

For many developers, identifying bugs and errors is an absolute nightmare! It’s difficult to prove when, where, and why issues happen… until today. Our playback now reveals the full error message, affected source files, line/column numbers, and a stacktrace at the precise moment where “click-error”s occur. This shortens the required time to diagnose and fix […]

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Unveiling a New Feature: Annotate Recordings

We’re excited to announce that you can now annotate recordings with comments! This makes it easy to share notes with team members, identify and flag bugs, and communicate the exact location when something noteworthy takes place. Instead of watching the entire session, you can now jump to the most important parts. To comment on a […]

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Now Available: On-Demand Credit Refills

We’re excited now announce a new feature in Mouseflow: on demand credit refills! Mouseflow users now have the option to refill their credits earlier than their billing recycle date. To access the feature, click your email on the top right of the dashboard, and then select billing. A button will appear allowing you to refill […]

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Case Study: How Mouseflow helped establish Ucruise Sydney as one of the world’s premier private boating companies

“Being able to watch sessions has really saved us thousands. The amount of times we’ve built errors into our forms, meaning people can’t convert, is quite shocking.” Results 151.56% increase in conversion rate Saved thousands in lost revenue Identified numerous website bugs About the Company Ucruise Sydney is a boat hire company, based out of Sydney, […]

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Mouseflow increases their presence in the Japanese marketplace

AdverTimes Days 2017, hosted in Japan and one of the largest marketing conferences in the world, recently generated many new exciting opportunities for Exture (a Mouseflow reseller). The conference provided Exture with a unique chance to network with other executives, introduce Mouseflow into their business platforms, and discuss multiple plan proposals. Shige, the Managing Director, […]

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Announcing a New Major Feature to Mouseflow: User Feedback

Today, I’m excited to announce that we’re adding a major new feature to Mouseflow: User Feedback! This long-anticipated feature completes the Mouseflow suite of UX enhancement tools and provides a unique way to understand visitor behavior on your website — from the visitor’s perspective. Combined with session replay, clients can now track the complete user […]

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