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Introducing Friction Score on Recordings!


You may have heard the rumors: Friction Score is here and getting better and better. Today, we’re pleased to announce it’s now available on the Recording List!

When a user experiences frustration or trouble on your site, their recording will show an unhappy or angry face in the “Friction” column. You can use Mouseflow’s filter feature (the funnel icon in the blue bar) to quickly identify these problematic sessions. Filtering options include “Happy”, “Unhappy”, or “Very Unhappy”.

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Introducing Friction Score on Heatmaps!


Our team is excited to announce a new feature in Mouseflow: Friction Score on Heatmaps!

This is a number that indicates the level of user frustration on each page of your website. You can use it along with the rest of your page metrics to identify which pages need your immediate attention.

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Announcing our New Visual Privacy Tool


Over the past few months, our team has worked on a tool to allow our clients to easily exclude personal data from being tracked on their websites. We wanted something that didn’t require code or having to update your website -- a simple one-click way to manage privacy. Today, we’re excited to announce the Privacy Tool is live!

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Mouseflow recognized as an Inc. 5000 Europe company


Inc. Magazine just released the annual Inc. 5000 Europe List. Mouseflow ranked along Europe's fastest-growing privately held companies. We’re thrilled to be recognized for our fast growth and expanding client base in France, Germany, the Netherlands, and the United Kingdom.

As an Inc. 5000 Europe honouree, Mouseflow now shares a pedigree with Eurofiber, Pandora, OpenText, Go2Sky, HelloFresh, Pipedrive, and dozens of other prominent recent E.U. alumni.

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Mouseflow launches a local office in the UK


We’re excited to announce that Mouseflow is opening an office in London, UK on February 1st, 2018!

Since 2009, we served our UK clients from afar, with team-members from Denmark, Germany, and the United States. Now, it’s time to go local.

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In anticipation for 2018...


Before we embark on an ambitious year, we wanted to take a moment to highlight some of our most exciting moments in 2017. Let’s take a look!

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Mouseflow receives Digital Gazelle Prize from Google & 3rd Gazelle Award from Børsen


This was a very special day for all of us at Mouseflow! We left our nice office located in Copenhagen’s Meatpacking District to arrive at the Tivoli Hotel, where newspaper Børsen was hosting the 2017 Gazelle Award --- honoring the fastest growing companies in Denmark for the 23rd time.

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Cyber Monday Flash Sale!


In honor of Cyber Monday, we’re offering 50% off the first month of all Mouseflow upgrades. You can find Mouseflow’s pricing/plan breakdowns here. Simply click on the plan below to upgrade with the discount!

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Sitting down with the CEO of Mouseflow, Lasse Schou


Editors note: we recently took time out of Lasse's busy schedule to sit down with him and learn about how Mouseflow came to be. Questions are italicized and bolded.  

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Introducing Feedback Notifications


We’re excited to announce that you can now trigger notifications (or alerts) for Feedback Surveys! Feedback alerts improve your ability to quickly respond to visitors. Combined with the recording, the user’s feedback can be used to track down leads, fix bugs on your website, answer inquiries, and make site adjustments.

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