Flexible plans to meet your needs.

Scale, compliance, governance, security and more.

  • Enterprise

For large size companies with traffic over 200,000 sessions/month

Reach out to our Enterprise team.

Have questions about pricing, plans, or Mouseflow?

Fill out the form and a sales representative will be in touch shortly.

Benefits of being an Enterprise client:

  • Track as many websites as you need
  • Up to 12 months of storage
  • SSO (Single Sign-on)
  • Optional enforcement of 2-factor authentication
  • Open REST API
  • Unlimited users
  • Unlimited events
  • Unlimited heatmaps
Recordings/Month 5005,00015,00050,000150,000200,000+
Months of Storage136121212
Basic features and benefits available on all plans.
Account Users unlimitedunlimitedunlimitedunlimitedunlimitedunlimited
Heat maps unlimitedunlimitedunlimitedunlimitedunlimitedunlimited
Events unlimitedunlimitedunlimitedunlimitedunlimitedunlimited
Session Replay
Funnel Reports13102030unlimited
Form Analytics13102030unlimited
Feedback Surveys13102030unlimited
Mobile Support
Documentation & Training
Advanced features and benefits available on some plans.
Phone Support
Account Manager
Custom Development
Start trialTry for freeTry for freeTry for freeTry for freeContact Us

Frequently Asked Questions

Got a question? Tweet @mouseflow and we'll do our best to answer.

  • What is included in the free trial?

    It includes 500 sessions, three (3) websites, and access to heatmaps, funnels, forms, and feedback.

  • What happens when the free trial ends?

    You can upgrade directly from the dashboard to the Free Forever plan (500 sessions/month) with limited features.

  • How do I install Mouseflow?

    You just add a small snippet of JavaScript before the closing body tag on your website.
    We also have several plugins and integrations.

  • How does it work?

    Mouseflow tracks clicks, mouse movement, scrolls, forms, and page content as visitors browse your site. Then, it sends this data to our platform. To learn more, see our Tour page.

  • What are credits? What happens when I run out?

    Your account receives a refill of credits each month (1 credit = 1 session), depending on your plan.
    When you run out, all tracking will stop until your next refill date (unless you manually request a refill in the dashboard).

  • What is your refund policy?

    We do not provide refunds, as we offer a free trial instead.

  • I have more questions. Can we talk?

    Absolutely! You can contact us at anytime.

"As a humanitarian organization, we want to know how information reaches our target audience. Mouseflow supports us by providing actionable, valuable, and real-time intelligence as we work with the people who depend on our information."

Gerald Czech
Austrian Red Cross

“Mouseflow makes it easy to get data without having to be a JavaScript expert. Their customer support has helped me every step of the way — from setting up surveys to figuring out how best to analyze results. I recommend Mouseflow to anyone looking to quantify engagement and behavior online!”

Holly Howe
Duke University

"For user experience, Mouseflow's session replay and heatmaps are the perfect complement to our analysis. It helps different departments gather insights quickly and effectively. It is absolutely essential for optimizing our sites."

Team Web-Analytics

"You learn more about users in a week than months of typical U/X testing. Do yourself a favor and start using Mouseflow!"

Nicholas Kreidberg
MTS Systems

“Mouseflow offers us the capability to look into key journeys through the eyes of users. We uncovered handfuls of bugs and previously unknown pain points. We also gathered satisfaction metrics from critical parts of our website. Mouseflow is, without doubt, the best UX service I have used to date and very much a credit to the team who make it all happen!”


“Mouseflow is a great platform to track customer behavior. The funnels are my favorite feature for improving conversions. I also like using forms to isolate issues with specific form fields. It definitely helps the team out!”

Leah Hernandez
ABT Electronics

“We use Mouseflow to improve customer experiences and journeys. It takes the guesswork out of developing a website and enables us to fix problems quickly. It's the best tool because it enables us to be agile and reactive to user experiences.”

Michelle Kay
Certas Energy

“Mouseflow is a good addition to the other analytical tools we use and a good alternative to similar offers. Compared to eye-tracking studies, Mouseflow is faster, cheaper, and much easier to apply to multiple analytical cases. Compared to other session replay tools, Mouseflow does everything we need without the feature bloat and higher costs. And Mouseflow’s customer support is always on time and on target.”

Vodafone Germany
Web Analytics Team