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Frequently Asked Questions

  • What is Mouseflow?

    Mouseflow is a website analytics tool that tracks click, mouse movement, and scroll behavior.

    It helps you increase sales, boost conversions, and improve usability like never before.

  • How do I install it?

    You just add a small snippet of JavaScript to your website.

  • Does it track mobile devices?

    Yes, Mouseflow is fully compatible with major mobile devices.

    We support Android, Blackberry, iPhone, and Windows Phones.

  • Will it slow down my site?

    No, there is no noticeable effect at all. Our script is highly compressed and starts once the page has loaded.

  • How does it work?

    Our tracking script sends highly compressed data packages (~2KB) to our platform.

    We monitor, rather than take snapshots of visitor behavior. It’s like an over-the-shoulder recording of your visitors’ screen.

  • What is your refund policy?

    We’re proud to offer a 30-day moneyback guarantee. Hassle free!

  • What is your support like?

    We offer 24/7 chat, email, and phone support.

    We stand behind our product and are here if you need help!

  • I have more questions. Can we talk?

    Absolutely! Give us a call at +1 (855) 668-7335.