Mouseflow vs. Hotjar In-Depth Comparison

Pick the one that's right for you
At first sight, the platforms seem to have the same functionality with similar toolsets. However, at a closer look, you'll see there’s a tremendous difference between the two just as there’s a clear difference between a Polaroid and a digital camera.
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Mouseflow
Hotjar
Session Recordings
Recording all user sessions right out-of-the box, without requiring further actions
true
true
Recording all users, no sampling on all plans
true
true
Limitless, daily data capture
true
false
Automatic usability friction detection
true
false
Advanced visualisation of recording's timeline with pages and times spent on each
true
false
Powerful filtering with custom variables on all plans
true
false
Downloading session recordings
true
false
Heatmaps
All pages, no set up required
true
true
Live heatmaps covering dynamic elements like SPAs, drop down menus, sliders and others
true
false
Geo heatmaps (user location heatmaps)
true
false
Attention heatmaps
true
false
Filtering on all plans (utm tags, friction score and events, custom variables and more)
true
false
Date filtering
true
true
Scroll, click & movement
true
true
Download heat maps
true
true
Form analytics & conversion funnels
Form analytics
true
false
Populating forms with previously collected data
true
false
Funnels
true
true
Populating funnels with previously collected data
true
true
Filtering (utm tags, devices, locations and more)
true
true
Date filtering
true
true
Other
No-Code Whitelisting tool to mask sensitive data
true
false
No-Code Tag picker to track unlimited actions on your website
true
false
Friction Score based on +7 friction events
true
false
Friction Score available on all plans
true
false
JS error tracking
true
true
Click-Rage Detection
true
true
Phone support
true
false
Custom development
true
false
Multiple websites per plan
true
false
API
true
false
Shadow DOM support
true
true

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