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Documentation & Support

Visit our Support Center for documentation, how-tos, or tickets.

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Frequently Asked Questions

Got a question? Tweet @mouseflow and we'll do our best to answer.

  • What is included in the free trial?

    It includes 2,500 sessions, three (3) websites, and access to heatmaps, funnels, forms, and feedback.

  • How do I install Mouseflow?

    You just add a small snippet of JavaScript before the closing body tag on your website.
    We also have several plugins and integrations.

  • How does it work?

    Mouseflow tracks clicks, mouse movement, scrolls, forms, and page content as visitors browse your site. Then, it sends this data to our platform. To learn more, see our Tour page.

  • What is your refund policy?

    We do not provide refunds, as we offer a free trial instead.

  • I have more questions. Can we talk?

    Absolutely! You can contact us at anytime.