We’re excited to announce that you can now annotate recordings with comments! This makes it easy to share notes with team members, identify and flag bugs, and communicate the exact location when something noteworthy takes place. Instead of watching the entire session, you can now jump to the most important parts. To comment on a […]
We’re excited now announce a new feature in Mouseflow: on demand credit refills! Mouseflow users now have the option to refill their credits earlier than their billing recycle date. To access the feature, click your email on the top right of the dashboard, and then select billing. A button will appear allowing you to refill […]
“Being able to watch sessions has really saved us thousands. The amount of times we’ve built errors into our forms, meaning people can’t convert, is quite shocking.” Results 151.56% increase in conversion rate Saved thousands in lost revenue Identified numerous website bugs About the Company Ucruise Sydney is a boat hire company, based out of Sydney, […]
AdverTimes Days 2017, hosted in Japan and one of the largest marketing conferences in the world, recently generated many new exciting opportunities for Exture (a Mouseflow reseller). The conference provided Exture with a unique chance to network with other executives, introduce Mouseflow into their business platforms, and discuss multiple plan proposals. Shige, the Managing Director, […]
For many ecommerce sites, personal blogs, and corporate groups using Mouseflow, requesting the exclusion of certain internal visitors from showing up in their recordings is fairly common. Maybe you want to exclude the IP of the website owner, a developer, or another employee. This will conserve your credit limit, ensuring you don’t track users you don’t […]
Today, I’m excited to announce that we’re adding a major new feature to Mouseflow: User Feedback! This long-anticipated feature completes the Mouseflow suite of UX enhancement tools and provides a unique way to understand visitor behavior on your website — from the visitor’s perspective. Combined with session replay, clients can now track the complete user […]
Imagine you run a small business, primarily online. Every sale is critical and it’s painful leaving money on the table. It’s vital that you capture as many leads as possible and ensure a smooth conversion process. However, when individuals purposely attempt to circumvent your system and steal your goods, it can be a nightmare for […]
Consumer habits are changing fast. With the demand towards online shopping skyrocketing, many of the world’s largest companies are re-allocating resources towards optimizing user experience. The traditional consumer behavior of shopping in retail stores has shifted towards a much more efficient, accessible e-commerce experience.
At Mouseflow, we’re all about innovation. If there’s a highly requested feature, we work tirelessly to make it happen. Recently, many of our clients requested an option to download heatmaps into an offline image. Due to the intricacies of rendering heatmaps in a browser, this made it difficult to allow for offline downloads. How did […]
Today in the spotlight of our article is Demetrio Fortman, COO at TemplateMonster and founder of such popular projects as MotoCMS, MotoPress, and Defrozo. Interviewer: Hello Demetrio! Thanks for taking your time to answer our questions. It would extremely interesting and informative for our readers to learn about your experience. Nothing can be more encouraging than real-life example. So […]
