US Privacy Laws Compliance
Mouseflow complies with applicable US state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Virginia Consumer Data Protection Act (VCDPA), the Colorado Privacy Act (CPA), the Connecticut Data Privacy Act (CTDPA), and the Utah Consumer Privacy Act (UCPA). We implement reasonable security measures, including encryption, access controls, and data minimization, to protect personal data and support compliance with evolving privacy requirements. US Customer data is stored in the US.
Our Data Processing Agreement (DPA) outline data subject rights, retention policies, and privacy controls, enabling our customers to meet their compliance obligations.
While we adhere to strict privacy and security practices, compliance is a shared responsibility. To ensure your use of Mouseflow aligns with our terms and the privacy best practices, please review our checklist below and take the necessary steps to safeguard your website visitors’ data.
US Privacy Laws Compliance Checklist
No matter where you are located, this information is relevant if you handle data coming from residents of states with enacted and effective US Privacy Laws. While Mouseflow automatically checks off a lot of boxes regarding the US Privacy Laws, a few actions might be required from you.
What you need to do
First, we ask you to review the relevant US Privacy Laws and the definition of Personal Data / Personally Identifiable Information.
You need to audit your website(s) to ensure Personal Data is excluded from tracking — across all page content and form fields.
No action is required. We mask IP addresses automatically. You can contact us to have complete IP exclusion enabled (stricter).
You should make a test recording in our platform to ensure all exclusions of Personal Data are functioning correctly.
You may need to obtain active and explicit consent to track users on your website(s). We recommend checking the laws and regulations that apply to your website(s) and obtaining legal advice.
You may be required to offer an opt-out for tracking on your website, depending on local laws/regulations. We recommend describing that you use Mouseflow, what it’s for, and providing a link to our opt-out page.