Comparisons

Mouseflow vs. CrazyEgg

Crazy Egg gives you heatmaps and A/B testing. Mouseflow goes deeper—with session replays, funnels, form analysis, and friction detection. More context, more insights, all in one tool.
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Both are regarded as top-industry behavior analytics tools. There are still inherent differences between both platforms. Mouseflow is a robust, no-sampling, get-the-full-picture platform that makes it easy to identify issues on your website. Mouseflow offers 7 types of heatmaps, form analytics, and automatic friction detection so that you can understand what happens between clicks on the website. CrazyEgg offers a slimmed-down set of features that cover session recordings and heatmaps for a portion (sample) of the website, but they compensate for that by providing an A/B testing tool. For more information about how both tools compare, check out this third party report below.
See how Mouseflow beats CrazyEgg
Mouseflow
CrazyEgg
User journey mapping
Sankey diagrams of your users' journey
true
false
Visualize how they get to a focus page and where they go next
true
false
Grouping of similar pages
true
false
Friction detection
Friction Insights
Add on
N/A
Friction Score
true
false
Click-rage
true
false
Dead clicks
true
false
Click-errors (Javascript errors)
All plans
Starts at $249
Bounce
true
false
Speed-browsing
true
false
404-errors
true
false
Custom friction
true
false
Mutin errors
true
true
Session Replay
Recording all user sessions right out-of-the box, without requiring further actions
true
true
Recording all users, no sampling
true
false
Automatic usability friction detection
true
false
Advanced visualisation of recording's timeline with pages and times spent on each
true
false
Powerful filtering with custom variables
true
true
Downloading session recordings
true
false
Heatmaps
All pages, no setup required
true
false
Unlimited heatmaps
true
false
Live heatmaps covering dynamic elements like SPAs, drop down menus, sliders and others
true
false
Geo heatmaps (user location heatmaps)
true
false
Friction heatmap
true
false
Attention heatmaps
true
false
Click heatmaps
true
true
+10 contextual click data
true
false
Scroll heatmap
true
true
Confetti map
false
true
List map
false
true
Audience segment comparison
true
true
Form analytics & conversion funnels
Populating forms with previously collected data
true
false
Populating funnels with previously collected data
true
false
Filtering (utm tags, devices, locations and more)
true
false
Time filtering
true
false
Feedback surveys
Custom branding
true
true
Unlimited survey responses
true
true
Triggerig feedback surveys on friction events
true
false
NPS, Multiple choice, Free text and rating scale question formats
true
true
Performance dashboard
true
true
Watch recordings from respondents
true
false
Other
Monthly plans available
true
true
Whitelisting tool to mask sensitive data
true
false
Phone support
true
false
Custom development
true
false
Multiple websites per plan
true
false
API
true
true
A/B testing
false
true
Shadow DOM support
true
false

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