Comparisons

Mouseflow vs. Lucky Orange

Friction detection, journey mapping, and real-time insights—built to help you save time and revenue.

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Pick the one that's right for you
Yes, Mouseflow and Lucky Orange are at par when it comes to pricing for sessions per months. Lucky Orange is a great alternative to those starting out with Behavior Analytics and need to consolidate chat support with surface-level behavioral insights. Now, If you’re serious about CRO, UX, or product insights, Mouseflow gives you the insights and power Lucky Orange can’t match.
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Mouseflow
Lucky Orange
User journey mapping
Sankey diagrams of your users' journey
true
false
Visualize how they get to a focus page and where they go next
true
false
Grouping of similar pages
true
false
Friction detection
Friction Insights
Add on
N/A
Friction Score
true
false
Click-rage
true
true
Dead clicks
true
false
Click-errors (Javascript errors)
true
false
Shaky mouse
false
true
Bounce
true
true
Speed-browsing
true
false
404-errors
true
false
Custom friction
true
false
Session Recordings
Recording all user sessions right out-of-the box, no further setup required
true
true
Recording all users, no sampling
true
true
Automatic usability friction detection
true
false
Break down of the recording with time spent on each page
true
false
Powerful filtering with custom variables
true
false
Downloading session recordings
true
false
Share recordings
true
true
Comment, annotate on session recordings
true
true
Heatmaps
Covers all pages, no setup needed
true
true
Live heat maps covering dynamic elements like SPAs, drop down menus, sliders and others
true
true
Friction heatmap
true
false
Geo heatmaps (user location heatmaps)
true
false
Attention heatmaps
true
false
Advanced filtering (friction score, friction events, custom variables and more)
true
false
Date filtering
true
true
Scroll, click & movement
true
true
Form analytics & conversion funnels
Form analytics
true
true
Ready out-of-the-box after setup
true
true
Populating forms with previously collected data
true
false
Conversion funnels
true
true
Populating funnels with previously collected data
true
false
URL-based funnels
true
true
Event-based funnels
false
true
Watch session replays from drop-offs
true
true
Filtering (UTM tags, devices, locations and more)
true
true
Feedback surveys
Triggerig feedback surveys on friction events
true
false
Triggering feedback on events
true
true
NPS
true
false
Multiple choice, Free text and rating scale question formats
true
false
Performance dashboard
true
true
Watch recordings from respondents
true
true
Other
Paid plans storage
3 months and up
2 months
Bot detection
Enable with one-click
Extra configuration needed
Whitelisting tool to mask sensitive data
true
false
Visitor-level analytics
false
true
Phone support
true
false
Custom development
true
false
Multiple websites per plan
true
true
API
true
true
Shadow DOM support
true
false

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