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Physical Server Security

We take extreme precautions to safeguard our platform, both digitally and physically. Our physical security includes the following measures:

CCTV cameras inside and out
Zoned-access control key card system with secure turnstiles
Access list
Intrusion detection systems
Security guards on-site 24/7
Security patrol of complete business site
Secured loading dock
Complete location above sea level
Visitors escorted at all times within the building
Gas based fire suppression
Constant monitoring of security systems and alarms 24/7/365
Perimeter electric fencing

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Frequently asked questions

Mouseflow has data centers in both EU and United States. Based on where your location during sign-up your data will be located either in the EU or the US. We never transmit or store data outside of the European Union or United States, respectively.

All Mouseflow Data centers
ISO27001
SOC 1 Type II
PCI DSS Compliance

Mouseflow US Data center
All of the above
HIPAA

Mouseflow customers signing-up from North and South America (USA, Canada, Mexico, Brazil etc.) will have the data located at the Mouseflow US data center.

All customers signing-up from within the EU will have the data located at the Mouseflow EU data center.

Your data collected by Mouseflow is stored in the region you signed up for an account (separate US/EU data centers) and written to our database(s) with a unique account identifier. When we query records, all queries limit the result set returned to only those records with the unique account identifier.