Scalable plans for every stage, from targeted insights to full optimisation

14-day money-back guarantee
Save up to 35%
Free
0/month
Start spotting friction and drop-offs on limited traffic.
Essential
25/month
Fix conversion leaks in your most critical user flow.
Premium
319/month
Get full-funnel clarity and connect Mouseflow to your stack.
Enterprise
Let's talk
Unlock enterprise-grade analytics with full control and support.
A session is a visitor's full journey across every page (or screen). It’s captured and analyzed on heatmaps, funnels, and more.Monthly sessions
500
5,000
100,000
Custom
Website projects
1 website project
1 website project
5 website projects
Custom
Conversion funnel analytics
1 funnel
1 funnel
10 funnels
Custom
Data retention
1 month
3 months
12 months
Custom
Unlimited users
A session is a visitor's full journey across every page (or screen). It’s captured and analyzed on heatmaps, funnels, and more.Session replays
Click, scroll, & geo heatmaps
Friction detection
Data filtering & segmentation
Plug & play integrations
Feedback surveys
Attention & movement heatmaps
Interactive & friction heatmaps
Friction insights
Form analytics
Data export
Open REST API
Journey analytics
SSO
Customized privacy settings
Priority support
Customer Success Manager

Start spotting friction and drop-offs on limited traffic. Create Free Account

All-in-one platform

Our Core Features

User Session Replay

Watch in video-format how your users experience your website.

Heatmaps for every page

Get a colorful overlay displaying how your users interact with your pages.

Customer Journey Analytics

Discover the most common paths your users take and where they drop off.

Friction & Error Detection

Identify and fix errors and friction before they hurt your business.

Assess your needs

Compare our plans in detail

Essential
25/month
Advanced
109/month
Premium
319/month
Enterprise
Let's talk
Full auto capture experience
Auto segment tagging
Custom tagging graphic user interface
Alerts & notifications
Multiple domain management
Custom dashboards
Auto-capture of UTMs
Adobe CID capture
Data layer capture
Advanced filter and segment data
User Journey Analytics
Customer journey mapping
Save user journeys
Watch dropped users
Group similar pages
Automatic friction event detection
Notifications on friction events
Surveys triggered by friction
Javascript error detection
Smart ranking of pages/elements with errors
Friction insights
Friction heatmap
Friction development over time
Industry comparison
Mute friction
Watch dropped users
Watch converted users
Download funnel data
Revenue metrics
Watch friction metrics
100% recreation of individual sessions
Star sessions
Share session recordings
Comment on session recordings
Marked watched session recordings
Tag sessions
Download session recording
Click heatmaps
Scroll heatmaps
Geo heatmaps
Attention heatmaps
Movement heatmap
Interactive heatmaps
Average page load time
Hovers & hover order data
Hover to click rate data
Data exports
Watch dropped users
Watch converted users
Watch submit failures
Data exports
Survey trigger
Integration with session replay
NPS score
6 different question types
Branch logic
Data export
Customize colors & branding
Remove Mouseflow logo
Personal and team dashboards
Multiple domains in same website project
Multiple domain management
User seats
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
User permissions
Multi-organization management
Log user events
Live chat & email support
Personal onboarding
Legal paperwork
Account manager
Dedicated customer success manager
Legal & security support
SLA
Add-on
Professional services
Add-on
Priority support
Standard Open REST API access
Extended Open REST API access
Add on
Data exports
Exclusion of sensitive form element data by default
Visual Privacy Tool to exclude or whitelist elements
Exclude IP Address by default
MFA and strict password policy
Consent integration
Encryption of all data using AES-256
Restrict recording by location
SSO
Enforced customized privacy settings
Mouseflow Partner Program

Looking for an agency plan?

Frequently asked questions

More questions? Give our support team a shout.

14 days full-feature access, no credit card required. Full access to platform capabilities like session replay, heatmaps, funnels, form analytics, feedback, journey analytics, friction detection, and more. All of this is also included in the first 14 days of the free plan.

You can upgrade directly from your dashboard to a paid plan that scales with your website’s traffic, or stick with our Free Forever plan (500 sessions/month) to keep capturing insights with limited features.

It’s so easy! You just add a small snippet of JavaScript before the closing body tag on your website. We also have several plugins and integrations.

Mouseflow tracks clicks, mouse movement, scrolls, forms, and page content as your visitors browse your site. Then, it sends this data to our platform. We take privacy and security seriously, with robust protections that meet or exceed CCPA and GDPR. To learn more, see our Platform overview.

Your account receives a refill of sessions each month, depending on your plan. When you run out, all tracking will stop until your next refill date (unless you manually request a refill or upgrade in the dashboard).

Risk-Free 14-Day Guarantee. Try any annual plan* with confidence. If you’re not satisfied, let us know within 14 days of signing up and we’ll give you a full refund. No questions asked. Available for first-time annual subscribers only.
*Excluding Enterprise plans

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