Website Usability Tools - User Testing Behavior Analytics Mouseflow

88% of users won’t return after a frustrating UX

Pinpoint confusion, frustration, and broken flows with web analytics focused on UX – before they cost you users.

UX teams find issues 3x faster

Session replays and heatmaps are key UX tracking tools that helps you see what usability tests miss.

Up to 70% of drop-offs happen before users reach your CTA

Mouseflow shows you where and why – so you can fix what matters.

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A clothing grid with a visible heatmap and a filter dropdown labeled ‘Friction Score’, letting users sort by happy, unhappy, or very unhappy users. An angry emoji icon highlights user frustration at a favorite icon.

Know what to fix – and where

Discover issues before they hit conversion using UX analytics to detect UX friction, error clicks, and confusion without waiting for survey feedback. Your team can act early – and design smarter with every sprint.

With our Friction Dashboard, we’ll even present you with the most important pages and UX elements to prioritize based on user behavior – true analytics for UX designers.

Visual representation of user journeys in Mouseflow's mapping tool, showcasing the entire customer journey for deeper insights

Understand the entire user journey – not just isolated clicks

Users don’t think in pages – they flow, wander, rage-click, and sometimes bounce. Our journey analytics maps out their real paths across your site, from entry to drop-off. With our UX design analytics, you’ll see where they hesitate, loop back, or disappear – so you can smooth the ride, reduce friction, and design experiences that actually match how people use your product.

Optimize handover and collaboration with developers

Say goodbye to vague tickets and loooong Slack threads. With Mouseflow, you can comment and share heatmaps and session replays across your organization. Share clicks, friction events, and technical errors directly with devs. With everything centralized in one UX analytics tool, your team stays aligned without the endless back-and-forth.

Quantitative and qualitative user research in one tool

Heatmaps visualize user patterns. Session replays show you exactly what one user did. And our user feedback tool allows you to ask questions at the right time and place. With Mouseflow, you get the full picture: metrics that impress stakeholders and visuals that make user behavior crystal clear.

No need to juggle five tools or wait on survey responses – your research lives in one analytics tool for UX designers, ready to back every UX decision with evidence and empathy.

Customer story