Link live chats to real sessions
See exactly what the user did before contacting support.
Get instant session context in Intercom
Mouseflow adds playback links to conversations as recent events.
Speed up resolutions and boost CSAT
No more back-and-forth – support sees the full story instantly.
Empower Your Support Team With Instant Visibility
With the Intercom integration, Mouseflow automatically pushes a session replay link into the Intercom timeline when a visitor chats with your team. This gives your agents eyes on what actually happened – without needing to ask the customer to explain or recreate the issue.
Support With Context = Faster, Smarter Responses
Session replays appear directly in Intercom conversations as custom events, including useful metadata like page URL, session ID, and timestamp. Your team can immediately investigate the user journey, resolve issues with confidence, and impress customers with lightning-fast support.
INTEGRATIONS FOR ALL
Explore more of our integrations
With our 30+ integrations you will be able to install and use Mouseflow in no time. We work better together!
