User Research

Efficient User Research Without Breaking Your Budget

Capture and analyze who your users are, how they experience your site, and deliver truly customer-centric products and services.
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Get highlights in a second with custom dashboards

Get an overview of user insights such as location, browsers, devices, and much more at a glance. Make multiple custom dashboards, apply advanced filters, and share with your colleagues.

Ask the right question at the right time with feedback surveys

Choose between a range of different types of questions and trigger them at the right time and place on your site.

Get feedback survey inspirationAsk the right question at the right time with feedback surveys
Easily tag and track specific elements on your site

Use custom tags to tag any element on your site and filter users based on their interaction with this element. Discover and analyze behavioral patterns and optimize the user journey accordingly.

Observe users and capture all the unsaid insights

Get a quantitative overview of your users’ patterns and interactions with heatmaps. Dive deeper and look at single users navigating your site with session recordings. Use form analytics to optimize your forms, and conversion funnels to analyze how close your users’ paths are to the desired path.

Learn more about heatmapsObserve users and capture all the unsaid insights