Comparisons

Hotjar vs. Smartlook vs. Mouseflow
Hunting for a web analytics and heat map software for the first time, or weighing the alternatives? Compare these platforms side by side.
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Pick the one that's right for you
While all three platforms provide heat maps and various analytics views, you'll need to choose carefully if you're seeking certain features. Automatic recordings, live and geo heatmaps, form analytics, and mobile app tracking are just a few of the pieces separating Hotjar, Smartlook, and Mouseflow. Review the chart below and find the right tool for you.
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Hotjar
Smartlook
Mouseflow
Heatmaps
Click/Tap Heatmaps
true
true
true
Scroll Heatmaps
true
true
true
Movement Heatmaps
true
true
true
Attention Heatmaps
false
false
true
Live Heatmaps
false
false
true
Geo Heatmaps
false
false
true
Built automatically
false
true
true
Can download
true
true
true
Session recording
Recording all user sessions right out-of-the box, without requiring further actions
false
false
true
Friction score
true
false
true
Friction events
true
true
true
Recording's timeline with pages and times spent on each
false
false
true
Sharing option
true
true
true
Download/Export Session Recordings
false
false
true
Form analytics
Form analytics
false
false
true
Conversion funnels
Conversion funnels
true
true
true
View recordings of user who drop out of the funnel
true
true
true
Feedback collection
Surveys
true
false
true
NPS
true
false
true
Visual feedback
true
false
false
Other
API
true
true
true
Phone Support
false
false
true
Custom Development
false
false
true
Click rage detection
true
true
true
Mobile app tracking
false
true
false

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