Standard
Enterprise
Core features
Session Replay
Heatmaps of recordings
Volume of sessions for recordings and heatmaps
up to 150,000
200,000+
Conversion Funnels
Number of funnels available
up to 30
unlimited
Form analytics
Number of forms available for analysis
up to 30
unlimited
Feedback campaigns
Number of feedback campaigns
unlimited
up to 30
Usage and billing
Monthly tracked sessions
up to 150,000
from 200,000
Seats
unlimited
unlimited
Contract length
Monthly or Annual (save up to 20%)
Annual
Payment method
Credit Card
Credit Card or Invoice
Contract/MSA
Number of projects (websites)
up to 10
10+
Custom settings per projects: capping recordings per project, excluding/merging pages for tracking
Integration with other tools like GA, HubSpot, Intercom, etc
Prevention of bot tracking
Insights
7 friction events tracked out of the box
Detailed user segmentation
Custom tags
Unlimited customizable dashboards
Conversion analysis
Conversion funnels: seeing sessions of dropped out visitors
Team collaboration
Sharing/downloading recordings
Downloading heatmaps
Session notes
Slack/Microsoft teams notifications
Integration with support/CMS systems, providing value to other departments
Training & Support
Access to training library
Documented knowledge base
24/5 live chat support
Access to support team over weekend
Personal onboarding
On-demand trainings
Account security
Data security
Audits and certifications: Our datacenters maintain ISO27001, SOC 1 Type II, and PCI compliance among other industry-standard certifications
Dedicated servers for US and EU clients
Granular roles and user permissions: control access to website projects.
Multi-factor security: Provide an additional layer of security beyond your username and password. When logging into Mouseflow, users will also enter a code from their mobile phone.
Single Sign-on
Access to our legal resources and support with filling out security questionnaires.
Privacy and compliance
CCPA & GDPR compliance
Excluding PII data by default
Access to whitelisting tool to help you stay compliant
Access to our legal resources and support with filling out privacy questionnaires