GDPR

Mouseflow Blog

Want to try Mouseflow?

Join for Free

Sitting down with the CEO of Mouseflow, Lasse Schou


Editors note: we recently took time out of Lasse's busy schedule to sit down with him and learn about how Mouseflow came to be. Questions are italicized and bolded.  

Read More

Introducing Feedback Notifications


We’re excited to announce that you can now trigger notifications (or alerts) for Feedback Surveys! Feedback alerts improve your ability to quickly respond to visitors. Combined with the recording, the user’s feedback can be used to track down leads, fix bugs on your website, answer inquiries, and make site adjustments.

Read More

Real-time alerts now available


We’re excited to announce a brand new feature: real-time alerts!

You’ll be the first to know if there’s a sudden increase in cart abandonment, errors, or usability roadblocks. You can now create alerts via email, Slack, or webhook to be notified when new sessions match your own pre-defined criteria.

Here's a quick preview:

Alerts

Read More

Launching a Brand New Referral Program


We’re excited to announce a brand new referral program. Join us and help spread the word about Mouseflow!

Introduce us to your friends and we’ll reward you for the introduction. Prizes include an iPad®, Amazon® Gift Cards, Mouseflow t-shirts, and more! When you share Mouseflow with your friends, your friends will also receive 500 extra credits in their account. It’s a win-win!

Read More

Announcing 2-3x More Storage - Available Now!


Happy Friday!

We have an exciting secret to share: it’s the biggest announcement of the year!

We just increased the storage period all paid accounts -- at no extra cost to you.

New Storage Limits:

Starter: 1 month => 3 months

Growth: 2 months => 6 months

Pro: 3 months => 6 months

Read More

Advanced JavaScript Error Tracking is Here!


For many developers, identifying bugs and errors is an absolute nightmare! It’s difficult to prove when, where, and why issues happen... until today.

Our playback now reveals the full error message, affected source files, line/column numbers, and a stacktrace at the precise moment where “click-error”s occur. This shortens the required time to diagnose and fix issues that would otherwise be impossible to find.

Here’s an example of how it looks:

Read More

Unveiling a New Feature: Annotate Recordings


We’re excited to announce that you can now annotate recordings with comments! This makes it easy to share notes with team members, identify and flag bugs, and communicate the exact location when something noteworthy takes place. Instead of watching the entire session, you can now jump to the most important parts. 

To comment on a session, either click the burger menu (in the top-right corner) > Add Comment or simply press “C” on the keyboard during playback. The recording will automatically pause at the current time and allow you to insert notes. Each session comment will be tagged with a blue speech bubble. If you’d like to edit or delete a comment, simply hover it for those options.

Read More

Updates to Feedback: New Features & Roadmap


Since the launch of Feedback, we’ve launched tons of campaigns and helped clients collect actionable data, find hidden bugs, and implement sweeping changes. For many companies, feedback is now essential to the workflow of their analytics, marketing, and web teams.

Read More

Now Available: On-Demand Credit Refills


We’re excited now announce a new feature in Mouseflow: on demand credit refills! Mouseflow users now have the option to refill their credits earlier than their billing recycle date. To access the feature, click your email on the top right of the dashboard, and then select billing.

A button will appear allowing you to refill credits now:

Read More

Mouseflow increases their presence in the Japanese marketplace


AdverTimes Days 2017, hosted in Japan and one of the largest marketing conferences in the world, recently generated many new exciting opportunities for Exture (a Mouseflow reseller). The conference provided Exture with a unique chance to network with other executives, introduce Mouseflow into their business platforms, and discuss multiple plan proposals.

Read More