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Launching a Brand New Referral Program


We’re excited to announce a brand new referral program. Join us and help spread the word about Mouseflow!

Introduce us to your friends and we’ll reward you for the introduction. Prizes include an iPad®, Amazon® Gift Cards, Mouseflow t-shirts, and more! When you share Mouseflow with your friends, your friends will also receive 500 extra credits in their account. It’s a win-win!

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Announcing 2-3x More Storage - Available Now!


Happy Friday!

We have an exciting secret to share: it’s the biggest announcement of the year!

We just increased the storage period all paid accounts -- at no extra cost to you.

New Storage Limits:

Starter: 1 month => 3 months

Growth: 2 months => 6 months

Pro: 3 months => 6 months

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Advanced JavaScript Error Tracking is Here!


For many developers, identifying bugs and errors is an absolute nightmare! It’s difficult to prove when, where, and why issues happen... until today.

Our playback now reveals the full error message, affected source files, line/column numbers, and a stacktrace at the precise moment where “click-error”s occur. This shortens the required time to diagnose and fix issues that would otherwise be impossible to find.

Here’s an example of how it looks:

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Unveiling a New Feature: Annotate Recordings


We’re excited to announce that you can now annotate recordings with comments! This makes it easy to share notes with team members, identify and flag bugs, and communicate the exact location when something noteworthy takes place. Instead of watching the entire session, you can now jump to the most important parts. 

To comment on a session, either click the burger menu (in the top-right corner) > Add Comment or simply press “C” on the keyboard during playback. The recording will automatically pause at the current time and allow you to insert notes. Each session comment will be tagged with a blue speech bubble. If you’d like to edit or delete a comment, simply hover it for those options.

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Updates to Feedback: New Features & Roadmap


Since the launch of Feedback, we’ve launched tons of campaigns and helped clients collect actionable data, find hidden bugs, and implement sweeping changes. For many companies, feedback is now essential to the workflow of their analytics, marketing, and web teams.

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Now Available: On-Demand Credit Refills


We’re excited now announce a new feature in Mouseflow: on demand credit refills! Mouseflow users now have the option to refill their credits earlier than their billing recycle date. To access the feature, click your email on the top right of the dashboard, and then select billing.

A button will appear allowing you to refill credits now:

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Mouseflow increases their presence in the Japanese marketplace


AdverTimes Days 2017, hosted in Japan and one of the largest marketing conferences in the world, recently generated many new exciting opportunities for Exture (a Mouseflow reseller). The conference provided Exture with a unique chance to network with other executives, introduce Mouseflow into their business platforms, and discuss multiple plan proposals.

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Improvements to Session Replay: Input Fields, Mouse Actions, And More


Mouseflow’s development team has recently published several updates to the session replay feature. These improvements enhance usability, refine the playback process, and make it easier to better understand user behavior on your website.

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Mouseflow Just Got Easier: Launching a Guided Tour


We’re excited to launch a brand new feature available to all clients: an in-app, guided tour utilizing a demo website to demonstrate all the features and benefits of Mouseflow. Every account will now be equipped with a demo website, filled with data, exhibiting how Mouseflow captures and translates data into actionable analytics.

Alongside the Mouseflow training center and knowledge base, the guided tour (and demo website) aims to assist clients in utilizing the full capabilities of Mouseflow.

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Mouseflow Launches in Japanese, Unveils Quality of Life Updates


We’re excited to announce that starting today, we’re launching a fully translated Japanese version of the Mouseflow application. For years now, we’ve had thousands of Japanese Mouseflow clients request a language localization. Well, it’s finally here.

Whether you’re a personal Japanese blogger, a small Japanese company just entering the e-commerce arena, or an online Japanese business powerhouse -- the tools & benefits of Mouseflow are now available to you in your preferred language. The Japanese language setting is the default for signups from Japan. However, it can also be toggled under “My Settings”.

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