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Introducing Two-Factor Authentication


At Mouseflow, we take privacy and security seriously. Today, we want to go the extra mile and introduce a feature that we feel takes our security to a new level: Two-Factor Authentication.

This provides secure access to your account and ensures that your login requires two pieces of information: something you have (your mobile phone for an authorization code) and something you know (your email/password combination). This helps protect against unauthorized access, should your credentials become compromised.

Protect Your Account

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Introducing Support for Dynamic SVG Playback!


Do you have dynamic SVG charts, images, or animations on your website and wish you could watch them in real-time from your Mouseflow playback? Well, now you can! We just launched a new feature that records interaction with dynamic SVGs, providing flawless playback!

Since modern browsers now support scalable vector graphics, and many of our clients use them, we decided that it was time to develop this new feature. Now, you can watch your visitors interact with SVG elements on your website. Here’s why we think it’s cool...

JPGs vs SVGs

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Use Mouseflow Like A Pro with NEW Keyboard Shortcuts!


Here at Mouseflow, we realize it is important to be as productive as possible. When you save time, you save money. In order to provide the best experience possible, we launched a new time-saving feature: keyboard shortcuts!

This new feature enables you to easily control the playback of recordings. You can start, stop, skip, add details, favorite and more - all with the touch of a button. This makes for smoother, faster, and more productive analysis, meaning you can make changes that much sooner.

Keyboard

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Mouseflow Launches Integration with 3dcart


3dcart

We are pleased to launch an integration with 3dcart. In this platform, you can create your own e-commerce store without developers.

The integration allows you to add Mouseflow to your store - you'll be able to see what users are (or aren't) doing. Mouseflow tracks activity related to where users are coming from, what pages they view, where they drop off, and if they convert.

In addition, the heatmaps show what content (products, categories, etc.) gets clicked, where users move their mouse, and even where users scroll or spend time on a page. This lets you build reports to optimize your site and boost your conversions.

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See Your Most Frustrated Users


Wouldn't it be great to measure the sentiment of your online users? Especially: the frustrated ones that spend a lot of time on your website only to wind up in a dead end (or a dead link).

At Mouseflow, we spent the last 6 years helping website owners analyze their users' online behavior. And, we discovered a behavioral pattern that can be used to find really frustrated users. Have you ever felt like this when using a website?

Click Rage

If you want to avoid having users like that on your website, read on.

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Introducing JavaScript Error Tracking


We've all been in that situation. You've spent a long time shopping for the right products. When you try to check out, you click the Next button and ...nothing happens. You click a few more times, but the button is dead. You go back, frantically clicking other buttons, but nothing works. Frustrated, you search for the products elsewhere.

When a JavaScript error happens on a website, it's a showstopper. The error isn't directly visible for the average user, so not much happens. The sale is lost, and what's worse: trust is lost.

Read on if you'd like to fix this.

Click Error

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New Promo Site, Plans and Tons of Features


It's a special day at Mouseflow! We're launching a brand new promo site, improved plans, and tons of new features. It's a great time to use Mouseflow, too.

If I look back, it's mind-boggling to see how much has changed. A year ago, we had a sub-optimal interface which lacked many of the core features we have today. In August, we launched a new look-and-feel and, over the next few months, added Funnels, Form Analytics and Live Segmenting/Filtering.

We've received tons of great feedback from our customers. Our customer count grew from 40,000 to more than 60,000, too. Best of all, we're not done yet. Read on.

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Live Form Analytics is here!


Optimizing the forms on your website is one of the most important aspects of conversion rate optimization (CRO). You'll want to make sure that you get enough data from your users, but on the other hand you don't want a large number of input fields that may deter users. But how to find the right balance?

We are very excited to announce that Form Analytics is here! It's the moment you've been waiting for. Let's take a closer look.

Form Analytics

Mouseflow lets you study conversion and drop rates on a per-field basis. Are users dropping out of the form when asked for their phone number? Or is it hard to understand what "VAT NO" means? Form Analytics will give you the answers to all that, but wait, there's more.

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Mouseflow & Optimizely Webinar


We had an excellent webinar last Tuesday with Optimizely. Trenton Scott from Mouseflow and Fabian Liebig from Optimizely walked you through the vital steps needed to optimize your website for conversions. You learned how to define goals, determine optimization points, set up A/B test variants, analyze the result data with heatmaps, and take action.

Don't worry - if you didn't make the webinar, it's all recorded for you here:

Let us know your thoughts! If you don’t already have a Mouseflow account, sign upsign up for one today.

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Feature Update - Auto-Masking, Auto-Tagging, Dynamic Menus, Reports & More!


Our team has been hard at work. Mouseflow is better than ever!

Did you ever wonder if you could watch sessions that came from your mailout campaign? How about auto-masking payment details automatically so you're absolutely sure you don't track sensitive data? Or how about tagging sessions while watching them?

You're in luck because we just launched all those features, and a few more. Here’s a sneak peak of our new features.

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