GDPR

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Mouseflow receives Digital Gazelle Prize from Google & 3rd Gazelle Award from Børsen


This was a very special day for all of us at Mouseflow! We left our nice office located in Copenhagen’s Meatpacking District to arrive at the Tivoli Hotel, where newspaper Børsen was hosting the 2017 Gazelle Award --- honoring the fastest growing companies in Denmark for the 23rd time.

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Cyber Monday Flash Sale!


In honor of Cyber Monday, we’re offering 50% off the first month of all Mouseflow upgrades. You can find Mouseflow’s pricing/plan breakdowns here. Simply click on the plan below to upgrade with the discount!

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GDPR: Action Required & Changes to Mouseflow


GDPR

In a previous post, we wrote about how in Europe, data privacy is about to be turned upside down. But, what does that mean for you as a Mouseflow user?

This post is the second in a series of posts about how we’re handling GDPR. We invite you to read the series, ask questions, and give us feedback. If you missed the first post, you can find it here.

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A Response to the Princeton Study About Session Replay Tools


A few days ago, the University of Princeton published a study investigating the use of session replay tools. The study identified issues with many of our competitors' tools and was picked up by several news outlets, some more prominent than others.

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Introducing a new GDPR page


If you operate a company in Europe or deal with data from people in Europe, no doubt you’re aware of the upcoming General Data Protection Regulation (GDPR) legislation.

This post is the first in a series of posts about how we’re handling GDPR. We invite you to read the series, ask questions, and give us feedback along the way.

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How we integrate Mouseflow in our own workflow


Editors Note: this article is written by Marcus Wollenberg, one of the members on our support team. 

Ever wondered how we use Mouseflow to improve our internal workflow?

Well….it’s time. We’re peeling back the curtains to give you some insight into our own Mouseflow operations. As you might have guessed, we use Mouseflow on our own website. In an effort to make life a bit easier for our support staff, we utilize a neat little trick to further integrate Mouseflow with our support platform, Groove.

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Sitting down with the CEO of Mouseflow, Lasse Schou


Editors note: we recently took time out of Lasse's busy schedule to sit down with him and learn about how Mouseflow came to be. Questions are italicized and bolded.  

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Introducing Feedback Notifications


We’re excited to announce that you can now trigger notifications (or alerts) for Feedback Surveys! Feedback alerts improve your ability to quickly respond to visitors. Combined with the recording, the user’s feedback can be used to track down leads, fix bugs on your website, answer inquiries, and make site adjustments.

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How to prepare for GDPR


It’s all over the news: in Europe, data privacy is about to be turned upside down.

In preparation for the General Data Privacy Regulation, also known as GDPR, many companies are making massive changes to internal policies and procedures to ensure compliance. With fines of up to €20 million or 4% of your global annual revenue, there’s enough incentive to prompt company action.

Before we get into the many details of GDPR, let’s look at a little bit of history...

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The Anatomy of a $97 Million Page: A CRO Case Study


Editor's note: this is a case study featuring Protalus, a company who used Mouseflow to "increase direct sales by 91% in about 6 months through one-click upsells and CRO". Enjoy!

In this post, we share a CRO case study from Protalus, one of the fastest-growing footwear companies in the world. They make an insole that corrects the misalignment suffered by roughly 85% of the population. Misalignment is the cause of most back, knee, and foot pain. Back pain alone is estimated to be worth $100 billion a year.

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