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Updates to our Privacy Policy

We value privacy and want you to understand the control you have over your data in Mouseflow. As apart of our commitment to transparency and in anticipation of GDPR, we updated Mouseflow’s Privacy Policy. We highly encourage you to read the updates in full, as well as consult our GDPR page. Please feel free to contact privacy@mouseflow.com if you have any […]

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Announcing our New Visual Privacy Tool

Over the past few months, our team has worked on a tool to allow our clients to easily exclude personal data from being tracked on their websites. We wanted something that didn’t require code or having to update your website — a simple one-click way to manage privacy. Today, we’re excited to announce the Privacy Tool […]

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GDPR: Frequently Asked Questions

As the deadline for GDPR approaches, we’ve been blogging about the changes that are expected. We’ve discussed the digital history behind the legislation, what it means for Mouseflow clients, what changes are expected, what client action is required, and more. In the process of doing so, we set up an official GDPR Resource Page for all users of Mouseflow. […]

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GDPR: Rights for Data Subjects

Over the past few months, we’ve been writing about how GDPR is changing privacy standards in Europe. This post is the fourth in a series of posts about how Mouseflow is handling GDPR. We invite you to read the series, ask questions, and give us feedback. So far we’ve discussed many phases of GDPR — the background […]

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GDPR Updates for December

Over the past few weeks, we’ve been writing about how GDPR is turning data privacy standards in Europe upside down. This post is the third in a series of posts about how Mouseflow is handling GDPR. We invite you to read the series, ask questions, and give us feedback. The first two posts can be […]

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GDPR: Action Required & Changes to Mouseflow

In a previous post, we wrote about how in Europe, data privacy is about to be turned upside down. But, what does that mean for you as a Mouseflow user? This post is the second in a series of posts about how we’re handling GDPR. We invite you to read the series, ask questions, and […]

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A Response to the Princeton Study About Session Replay Tools

A few days ago, the University of Princeton published a study investigating the use of session replay tools. The study identified issues with many of our competitors’ tools and was picked up by several news outlets, some more prominent than others. What It All Means This coverage stirred up debate and caused questions about the privacy implications […]

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How to prepare for GDPR

It’s all over the news: in Europe, data privacy is about to be turned upside down. In preparation for the General Data Privacy Regulation, also known as GDPR, many companies are making massive changes to internal policies and procedures to ensure compliance. With fines of up to €20 million or 4% of your global annual […]

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