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Rescue Lost Conversions With Mouseflow

Have you ever seen a recording of a user that was just about to complete a purchase on your site when they encounter an error? Then you know how frustrating it is to sit there, watching the sale vanish in front of your eyes but being powerless to save it. And you also know the […]

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Improve your site with our Automatic Error Tracking. (Video Post)

In this 2 minute video, our lead UX designer Caspar Reece will tell you how we at Mouseflow use Friction Scores to identify issues, improve usability, and increase conversions across our sites. dfafer   How it works Mouseflows Friction feature is a potent tool that utilizes our machine learning algorithms to identify errors and friction […]

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Announcing a New Mouseflow Chrome Extension

At Mouseflow, we’re all about innovation. If there’s a highly requested feature, we work tirelessly to make it happen. Recently, many of our clients requested an option to download heatmaps into an offline image. Due to the intricacies of rendering heatmaps in a browser, this made it difficult to allow for offline downloads. How did […]

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How we integrate Mouseflow in our own workflow

Editors Note: this article is written by Marcus Wollenberg, one of the members on our support team.  Ever wondered how we use Mouseflow to improve our internal workflow? Well….it’s time. We’re peeling back the curtains to give you some insight into our own Mouseflow operations. As you might have guessed, we use Mouseflow on our […]

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How to prepare for GDPR

It’s all over the news: in Europe, data privacy is about to be turned upside down. In preparation for the General Data Privacy Regulation, also known as GDPR, many companies are making massive changes to internal policies and procedures to ensure compliance. With fines of up to €20 million or 4% of your global annual […]

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Feedback Campaigns: How to Improve Your Conversions

Maximizing conversions is critical for sales and the overall growth of your company. If you’re trying to acquire as many clients as possible, ensuring that your sign-up process is smooth and bug free is necessary. If you aren’t reaching your conversion goals, maybe there’s a website bug you’re unaware of. Maybe your product information isn’t […]

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Feedback Campaigns: How to Identify Referral Sources

Identifying the referral sources of your clientele (and regular visitors) can skyrocket the effectiveness of your product marketing campaigns. Who is your ideal client? Where do they come from? How are they referred to your product or website? How did they hear about you? Is it a friend telling them about you? Is it a […]

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How to set up a Feedback Campaign

Being able to acquire valuable, actionable information directly from your website’s visitors can be a game changer for your online business, personal blog, or corporate brand. Creating a Feedback Campaign in Mouseflow is easy! Sign into your Mouseflow account at https://app.mouseflow.com/sign-in. Select the website you’d like to work on. From the main dashboard, click on “Feedback”. Select […]

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How to Exclude Specific Users and IP Addresses from Recordings

For many ecommerce sites, personal blogs, and corporate groups using Mouseflow, requesting the exclusion of certain internal visitors from showing up in their recordings is fairly common. Maybe you want to exclude the IP of the website owner, a developer, or another employee. This will conserve your credit limit, ensuring you don’t track users you don’t […]

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How To Boost Your Conversion Rate and Lower Your Bounce Rate with Heatmaps

In order for your website to survive in the modern world of online business, it’s vital that it maintains a healthy conversion rate. Conversions are measured by whatever metric you use to determine a successful purchase or subscription, such as a sale, registration, or download. When your website is functioning efficiently and is appealing to […]

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