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Announcing a New Mouseflow Chrome Extension

At Mouseflow, we’re all about innovation. If there’s a highly requested feature, we work tirelessly to make it happen. Recently, many of our clients requested an option to download heatmaps into an offline image. Due to the intricacies of rendering heatmaps in a browser, this made it difficult to allow for offline downloads. How did […]

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How we integrate Mouseflow in our own workflow

Editors Note: this article is written by Marcus Wollenberg, one of the members on our support team.  Ever wondered how we use Mouseflow to improve our internal workflow? Well….it’s time. We’re peeling back the curtains to give you some insight into our own Mouseflow operations. As you might have guessed, we use Mouseflow on our […]

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How to prepare for GDPR

It’s all over the news: in Europe, data privacy is about to be turned upside down. In preparation for the General Data Privacy Regulation, also known as GDPR, many companies are making massive changes to internal policies and procedures to ensure compliance. With fines of up to €20 million or 4% of your global annual […]

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Feedback Campaigns: How to Improve Your Conversions

Maximizing conversions is critical for sales and the overall growth of your company. If you’re trying to acquire as many clients as possible, ensuring that your sign-up process is smooth and bug free is necessary. If you aren’t reaching your conversion goals, maybe there’s a website bug you’re unaware of. Maybe your product information isn’t […]

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Feedback Campaigns: How to Identify Referral Sources

Identifying the referral sources of your clientele (and regular visitors) can skyrocket the effectiveness of your product marketing campaigns. Who is your ideal client? Where do they come from? How are they referred to your product or website? How did they hear about you? Is it a friend telling them about you? Is it a […]

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How to set up a Feedback Campaign

Being able to acquire valuable, actionable information directly from your website’s visitors can be a game changer for your online business, personal blog, or corporate brand. Creating a Feedback Campaign in Mouseflow is easy! Sign into your Mouseflow account at https://app.mouseflow.com/sign-in. Select the website you’d like to work on. From the main dashboard, click on “Feedback”. Select […]

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How to Exclude Specific Users and IP Addresses from Recordings

For many ecommerce sites, personal blogs, and corporate groups using Mouseflow, requesting the exclusion of certain internal visitors from showing up in their recordings is fairly common. Maybe you want to exclude the IP of the website owner, a developer, or another employee. This will conserve your credit limit, ensuring you don’t track users you don’t […]

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How To Boost Your Conversion Rate and Lower Your Bounce Rate with Heatmaps

In order for your website to survive in the modern world of online business, it’s vital that it maintains a healthy conversion rate. Conversions are measured by whatever metric you use to determine a successful purchase or subscription, such as a sale, registration, or download. When your website is functioning efficiently and is appealing to […]

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How to Build Marketing Campaigns that Actually Boost Conversions

If you want to have a presence in your market space, it takes a lot of time and effort to build. You’ll need to line up a strategic marketing plan with a calendar and stick to it. Using tools like Gantt Charts can also be extremely helpful when you’re managing multiple campaigns on tight deadlines. Make it […]

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How to Tie ROI to Marketing With Mouseflow

In the past, companies would run ads in newspapers and on billboards while trying to measure revenue via phone calls and mentions. With digital marketing, we no longer have to guess or assume because we have real information and data points to know what works. By collecting information with tools like Mouseflow, you can grow […]

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"As a humanitarian organization, we want to know how information reaches our target audience. Mouseflow supports us by providing actionable, valuable, and real-time intelligence as we work with the people who depend on our information."

Gerald Czech
Austrian Red Cross

“Mouseflow makes it easy to get data without having to be a JavaScript expert. Their customer support has helped me every step of the way — from setting up surveys to figuring out how best to analyze results. I recommend Mouseflow to anyone looking to quantify engagement and behavior online!”

Holly Howe
Duke University

"For user experience, Mouseflow's session replay and heatmaps are the perfect complement to our analysis. It helps different departments gather insights quickly and effectively. It is absolutely essential for optimizing our sites."

Team Web-Analytics
CEWE

"You learn more about users in a week than months of typical U/X testing. Do yourself a favor and start using Mouseflow!"

Nicholas Kreidberg
MTS Systems

“Mouseflow offers us the capability to look into key journeys through the eyes of users. We uncovered handfuls of bugs and previously unknown pain points. We also gathered satisfaction metrics from critical parts of our website. Mouseflow is, without doubt, the best UX service I have used to date and very much a credit to the team who make it all happen!”

Beale
Yell.com

“Mouseflow is a great platform to track customer behavior. The funnels are my favorite feature for improving conversions. I also like using forms to isolate issues with specific form fields. It definitely helps the team out!”

Leah Hernandez
ABT Electronics

“We use Mouseflow to improve customer experiences and journeys. It takes the guesswork out of developing a website and enables us to fix problems quickly. It's the best tool because it enables us to be agile and reactive to user experiences.”

Michelle Kay
Certas Energy

“Mouseflow is a good addition to the other analytical tools we use and a good alternative to similar offers. Compared to eye-tracking studies, Mouseflow is faster, cheaper, and much easier to apply to multiple analytical cases. Compared to other session replay tools, Mouseflow does everything we need without the feature bloat and higher costs. And Mouseflow’s customer support is always on time and on target.”

Vodafone Germany
Web Analytics Team